Frequently Asked Questions

Q: What is the return policy?
A: Yes, we offer a 7-day return window from the date of delivery. 
The product must be unused and in original condition. 
Refund processed in 3–5 business days.

Q: What if I receive a damaged or wrong product?
A: Contact us within 48 hours with photos. 
We'll arrange a replacement or full refund.

Q: When will I get my order?
A: Orders processed in 24–48 hours, delivered in 4–7 working days.

Q: Can I cancel my order?
A: Within 6 hours of placing, or before shipping.

Q: Is Aurelo trusted?
A: Yes! Thousands of customers across India trust us.